New for 2026–27: the Medicare Levy Surcharge now starts at $105,000 for singles and $210,000 for families.Surcharge thresholds are upCheck yours

Plain Cover Compare cover

Ambulance by state · The guide

Ambulance cover in Australia: state-by-state guide

The short answer

An emergency ambulance in Australia costs a resident from A$0 to A$2,179 in 2026–27, depending on the state. Queensland and Tasmania do not charge their own residents in most cases. Elsewhere the state service bills you, from A$483 plus A$4.36 a kilometre in NSW to a flat A$2,179 in regional Victoria. Medicare pays nothing.

Key facts

How much does an emergency ambulance cost in each Australian state in 2026–27?

Each Australian state and territory runs its own ambulance service and sets its own fees, so the same emergency costs a resident nothing in one state and more than A$2,000 in another. The table below is built from each service’s own fee page, read on 8 October 2026. “Resident fee” is what a resident with no ambulance cover and no concession card is billed for an emergency road ambulance. The last column prices one identical case: an emergency transport billed at 20 kilometres, worked through in the next section.

State or territoryWho pays for a residentResident emergency fee20 km emergency trip
NSWResident, with a 49% state subsidyA$483 call-out + A$4.36/km, capped at A$7,927A$570.20
VictoriaResident, unless an Ambulance Victoria member or concession holderA$1,477 metro, A$2,179 regional, flatA$1,477 metro
QueenslandQueensland GovernmentA$0A$0
South AustraliaResident, unless an SA Ambulance Cover memberA$1,247 call-out + A$7.15/kmA$1,390
Western AustraliaResident, with concessions at 65 and for pensionersA$1,309, flatA$1,309
TasmaniaTasmanian Government, in most casesA$0A$0
ACTResident, unless a concession holder or covered by a health fundA$1,180 + A$15/km outside the ACTA$1,180
Northern TerritoryResident, unless a concession holder or subscriberA$1,133 including the first 10 km + A$6.50/kmA$1,198

Last verified 8 October 2026 against each state’s own page, named in the state sections below. NSW, Victorian, Queensland and WA fees apply from 1 July 2026. South Australia’s and the ACT’s pages state no effective date, and St John NT’s rates have applied since 16 November 2024.

Worked example: one 20 km emergency trip priced in all eight states

The same emergency, an Australian resident with no ambulance cover and no concession card taken by road ambulance and billed for 20 kilometres in 2026–27, comes out like this, using the fees in the table above.

  • NSW: A$483 call-out + (20 × A$4.36 = A$87.20) = A$570.20. NSW Ambulance counts kilometres as a round trip from the ambulance station to the incident, so 20 billed kilometres can be a shorter ride.
  • Victoria: flat fee, no kilometre charge = A$1,477 in Melbourne, A$2,179 in regional Victoria.
  • Queensland: A$0 for a Queensland resident.
  • South Australia: A$1,247 call-out + (20 × A$7.15 = A$143) = A$1,390.
  • Western Australia: flat fee = A$1,309, metro or country under 200 km.
  • Tasmania: A$0 for a Tasmanian resident in most cases.
  • ACT: A$1,180, with A$15 a kilometre only for kilometres travelled outside the ACT.
  • Northern Territory: A$1,133 covers the first 10 km, + (10 × A$6.50 = A$65) = A$1,198.

The spread is A$0 to A$2,179 for the same trip. The same patient from interstate pays more in NSW: A$948 + (20 × A$8.56 = A$171.20) = A$1,119.20. These are Plain Cover calculations from the published fees, and they assume no concession, no state membership and no health fund benefit.

Get quotes for your situation

See your cover options.

Answer a few quick questions to get free health cover quotes personalised to your needs. No obligation.

Compare cover

Does Medicare cover ambulance in Australia?

No. This is the most common and most expensive assumption about ambulances in Australia. PrivateHealth.gov.au, the Australian Government’s consumer site, states: “Medicare does not cover the cost of emergency transport or other ambulance services.” The Queensland Government says the same for its own service: “Medicare does not cover the cost of ambulance services in Queensland.” Both were read on 8 October 2026.

Medicare pays towards doctors and public hospital treatment. Ambulance services are run and charged by each state and territory, which is why the fee, the concessions and the free-for-residents rules change at every border. A Medicare card on its own settles nothing: a resident of Victoria with no Ambulance Victoria membership and no concession card is billed A$1,477 for a metropolitan emergency transport in 2026–27, Medicare card or not.

What does pay, depending on the state, is one of four things: the state government itself (Queensland and Tasmania for their residents), a concession card, a state ambulance membership or subscription (Victoria, South Australia, the Northern Territory), or a private health insurance policy that includes ambulance. The Medicare levy funds Medicare, as the Medicare levy guide explains, and it buys no ambulance cover in any state in 2026–27.

Is ambulance free in NSW?

Not for most people. NSW Ambulance bills NSW residents a fee subsidised by the NSW Government, which pays 49% of the emergency call-out: from 1 July 2026 a resident pays A$483 plus A$4.36 a kilometre, capped at A$7,927. Interstate and overseas visitors pay A$948 plus A$8.56 a kilometre. Read on 8 October 2026.

NSW Ambulance’s exemptions page lists the Health Care Card, the Pensioner Concession Card and the Commonwealth Seniors Health Care Card among those that make ambulance free. NSW has no state membership, so NSW residents who want cover buy it from a health fund. The kilometre rule, exemptions and fund cover are in the NSW ambulance cover guide.

Who gets free ambulance cover in Victoria, and what does it cost without it?

Ambulance Victoria members and eligible concession card holders ride free; everyone else is billed. The Victorian Department of Health’s fee page, updated 24 June 2026, lists A$1,477 for a metropolitan emergency road ambulance, A$2,179 in regional and rural Victoria, with no kilometre charge, and A$637 for treatment without transport.

The Department’s concessions page covers Victorian Pensioner Concession Card and Health Care Card holders, but not a patient holding only a Commonwealth Seniors Health Card. Membership costs A$56.47 a year for a single and A$112.95 for a family in 2026–27, read on 8 October 2026. The Department’s 2026–27 fee schedule prints the family rate as A$112.94, so the sources differ by one cent.

Is ambulance free in Queensland?

Yes, for Queensland residents. The Queensland Ambulance Service states: “There’s no cost for ambulance treatment and transport for Queensland residents.” The Queensland Government adds that residents are “automatically covered for emergency pre-hospital ambulance treatment and transport Australia-wide.” Both were read on 8 October 2026.

Interstate, a Queenslander sends the other state’s invoice to the Queensland Ambulance Service with proof of Queensland residence on the day; a phone bill, electricity bill or passport does not count. Visitors to Queensland pay A$1,559.57 for an emergency transport from 1 July 2026, A$577.72 for a non-emergency transport and A$158.39 for treatment without transport. Queensland states it has no reciprocal arrangements with interstate ambulance services.

How much does an ambulance cost in South Australia?

SA Ambulance Service charges A$1,247 for an emergency call-out plus A$7.15 a kilometre, and A$279 plus A$7.15 a kilometre for a non-emergency call-out. Its fees page, last modified 15 July 2026 and read on 8 October 2026, states no effective date. Interstate residents pay the same rates.

A South Australian with SA Ambulance Cover pays nothing for covered services. Standard Cover costs A$106 a year for a single and A$211 for a family, or A$63.50 and A$126 on a Pensioner Concession Card, and applies within South Australia only. Ambulance Cover Plus adds Australia-wide emergencies for A$19.20 a year more for a single. Emergency cover starts the day after joining, non-emergency cover two months after.

How much does St John Ambulance charge in WA?

St John WA charges a Western Australian resident A$1,309 for an emergency or urgent ambulance and A$703 for a non-urgent transport, for services from 1 July 2026, read on 8 October 2026. The fee is flat in Perth, and in the country where a paramedic is involved and the trip is under 200 kilometres.

Non-residents pay A$1,772 in the Perth metropolitan area and A$2,120 in the country. HealthyWA states that a permanent WA resident over 65 receiving an Australian Government pension gets free, medically necessary emergency ambulance services. A resident over 65 without a pension, or under 65 with a Pension Concession Entitlement, pays 50%: A$654.50 of the A$1,309 emergency fee.

Is ambulance free in Tasmania?

For Tasmanian residents, in most cases yes. PrivateHealth.gov.au states the Tasmanian Government covers ambulance costs for residents, and Medibank’s Tasmanian page says fees may still apply after in-state motor vehicle or workplace accidents. The Tasmanian Department of Health’s own pages returned an error on 8 October 2026, so both of those sources were read instead that day.

A visitor to Tasmania is charged under the Ambulance Service (Fees) Regulations 2021: 904.94 fee units per round trip for emergency treatment and transport where no reciprocal agreement applies. At the Tasmanian Treasury’s 2026–27 fee unit of A$1.96, that is A$1,773.68, a Plain Cover calculation rather than a figure Ambulance Tasmania publishes.

Who pays for an ambulance in the ACT?

In the ACT the patient is billed unless a concession or a health fund pays. The ACT Emergency Services Agency lists A$1,180 for emergency treatment and transport, plus A$15 a kilometre outside the ACT, and A$816 for treatment without transport. It states no effective date, read on 8 October 2026.

Most aged pension and Health Care Card holders ride free within the ACT. For insured residents the ACT runs an Ambulance Levy Scheme: health funds pay the ACT Revenue Office A$3.58 per person per week for January to December 2026, or A$186.16 a year over 52 weeks (a Plain Cover calculation). An invoice a fund endorses under the scheme is exempt from payment, the ESA states.

How much does an ambulance cost in the Northern Territory?

St John Ambulance NT charges A$1,133 for a life-threatening emergency (Code 1), A$700 for Code 2, A$609 for a booked non-emergency transport and A$250 for treatment without transport. Each fee includes the first 10 kilometres; each extra kilometre costs A$6.50. The rates have applied since 16 November 2024, read on 8 October 2026.

Holders of an NT Pensioner Concession Card or Health Care Card may have emergency cover through their entitlements, St John NT states, though possibly not in Queensland or South Australia. Anyone else can buy a St John subscription with unlimited medically necessary emergency transport across Australia: A$151 a year for a single, A$175 for a family.

Do pensioners and concession card holders get a free ambulance?

In most Australian states some concession card holders ride free, but the card that counts, the discount and the rules for spouses differ at every border. The table converts each state’s rule into dollars on its 2026–27 emergency fee, read from each service’s or health department’s page on 8 October 2026.

StateWho pays nothingPartial concessionIn dollars, 2026–27
NSWHealth Care Card, Pensioner Concession Card, Commonwealth Seniors Health Care CardEvery NSW resident gets a 49% call-out subsidyA$483 resident call-out against A$948 non-resident
VictoriaPensioner Concession Card, Health Care Card (not carer or foster care)None; Commonwealth Seniors Health Card alone does not qualifyA$0 or A$1,477 metro
QueenslandEvery residentNot neededA$0
South AustraliaSA Ambulance Cover membersConcession on gazetted fees for SA Pension Concession Card holders; concession membership A$63.50Concession amount not published
WAOver 65 and receiving an Australian Government pension50% for over 65 without a pension, and under 65 with a Pension Concession EntitlementA$654.50 of A$1,309
TasmaniaResidents, in most casesNot neededA$0
ACTMost aged pension and Health Care Card holders, within the ACTNone statedA$0 or A$1,180
NTNT Pensioner Concession Card or Health Care Card holders may be coveredNone statedA$0 or A$1,133

Last verified 8 October 2026. Partners on a card are the trap: NSW Ambulance states partners listed on a card are not exempt unless Centrelink verifies their own entitlement, and Victoria excludes spouses on a Pensioner Concession Card.

Card by card and state by state, ambulance cover for pensioners and concession card holders covers partners, interstate trips and the DVA card.

Are you covered for an ambulance interstate or Australia-wide?

Being free or covered at home does not always travel. Five state rules decide what happens to an Australian treated in another state, each read on 8 October 2026.

Queensland residents are covered Australia-wide, and the Queensland Ambulance Service pays the other state’s invoice on proof of residence. Tasmanian residents have no reciprocal agreement in Queensland or South Australia, Medibank’s Tasmanian page states, and Bupa’s ambulance page says the same, so a Tasmanian injured in either state may receive a bill. Ambulance Victoria members and eligible Victorian concession holders are covered throughout Australia for emergencies. SA Ambulance Standard Cover applies within South Australia only; interstate emergencies need Ambulance Cover Plus at A$19.20 a year more for a single.

NSW shows how the billing works. NSW Ambulance states that residents of WA, Tasmania, Victoria, the NT and the ACT are covered under reciprocal agreements, but are charged the full rate, A$948 plus A$8.56 a kilometre from 1 July 2026, and the invoice is then forwarded to their home ambulance service or health fund. If neither covers them, the bill stays with the patient. PrivateHealth.gov.au advises checking with the home ambulance service, concession card provider or insurer before travelling.

Does private health insurance cover ambulance?

Often, but the inclusion, the limits and the exclusions are set policy by policy, not by law. PrivateHealth.gov.au warns that some policies cover only road transport, some cover only the state of residence, and some exclude the call-out fee charged when paramedics treat without transporting. Four funds’ own pages, read on 8 October 2026, show the range.

Bupa states that uncapped emergency ambulance cover is included with most of its hospital and extras covers, and that it pays no benefit where the state government covers the fee or the member holds a state ambulance subscription; the Bupa review covers the trip caps on its other policies. HCF states its hospital cover pays emergency ambulance to the nearest hospital, not transport from another hospital or medical facility, as the HCF review sets out. HBF’s Urgent Ambulance covers road transport only, excludes air ambulance and carries a 7-day waiting period, detailed in the HBF review. Medibank’s WA page says ambulance benefits are not paid to members aged 65 or over who are eligible for free state ambulance services.

Ambulance-only cover is also sold separately, by health funds and by the Victorian, South Australian and Northern Territory services, priced in the next section. It is general treatment, not hospital cover, so it does not remove the Medicare Levy Surcharge in 2026–27.

How much does ambulance cover cost in 2026–27?

Ambulance cover in Australia costs from about A$42 to A$249 a year for the examples below, depending on who sells it and how far it reaches. Ambulance Victoria, SA Ambulance Service and St John NT sell their own; health funds sell ambulance-only policies too. Fund prices are labelled examples from the fund’s own page, listed alphabetically, not a ranking and not a full market survey.

Cover, read 8 October 2026Single, a yearFamily, a yearReach
Ambulance Victoria membership, 2026–27A$56.47A$112.95Emergencies Australia-wide
SA Ambulance Standard CoverA$106A$211South Australia only
SA Ambulance Cover PlusA$125.20A$249Adds emergencies Australia-wide, 18.1% more for a single
SA Standard Cover, Pensioner ConcessionA$63.50A$126South Australia only
St John NT 1-year subscriptionA$151A$175Emergencies Australia-wide
Example: Bupa Emergency Only Ambulancefrom A$42.34not publishedSingle, NSW, under 65, after the base rebate
Example: HCF Ambulance Onlyfrom A$59.71not publishedSingle, NSW, under 65, priced with a 24.608% rebate

HCF’s footnote prices its policy after an Australian Government Rebate of 24.608%, a rate the ATO lists for 1 July 2024 to 31 March 2025; the base rate from 1 April 2026 is 24.118%, so HCF’s current price may differ. Neither fund page shows a date. HCF states Queensland and Tasmania residents are ineligible for its Ambulance Only cover.

Which insurers sell an ambulance-only policy in each state, with dated premiums, waits and limits, is set out in ambulance-only cover.

How much did ambulance fees rise on 1 July 2026?

Most Australian ambulance fees are reset each 1 July. The Victorian Department of Health stated that fees would rise 2.75% from 1 July 2026. Queensland’s published visitor fee rose 3.38%, and the Tasmanian fee unit rose A$0.05 on 1 July 2026. The table sets the 2025–26 figures against 2026–27 where the source publishes both, read on 8 October 2026.

Fee2025–262026–27Change
Victoria, metropolitan emergency roadA$1,437A$1,477+A$40, 2.75% published rise
Victoria, regional and rural emergency roadA$2,121A$2,179+A$58
Victoria, treatment without transportA$620A$637+A$17
Ambulance Victoria membership, singleA$54.97A$56.47+A$1.50, 2.73%
Ambulance Victoria membership, familyA$109.93A$112.94 in the fee schedule+A$3.01
Queensland, non-resident emergency transportA$1,508.64A$1,559.57+A$50.93, 3.38%
Tasmania, non-resident emergency, 904.94 fee unitsA$1,728.44 at A$1.91A$1,773.68 at A$1.96+A$45.24, Plain Cover calculation

Last verified 8 October 2026. The Victorian figures are from the Department of Health’s 2025–26 and 2026–27 fee schedules. NSW, South Australia, WA, the ACT and the NT did not publish 2025–26 figures on their current fee pages as at 8 October 2026, so no prior-year figure is given for them; percentage changes not stated by a source are Plain Cover calculations.

Is ambulance cover worth it?

For some Australians the honest answer is no. Queensland residents and most Tasmanian residents already have their emergency ambulance paid by the state; HCF will not sell them its Ambulance Only cover, and Bupa pays no benefit where the state covers the fee. A Tasmanian who travels to Queensland or South Australia is the exception worth checking. Victorian Pensioner Concession and Health Care Card holders, NSW Health Care, Pensioner Concession and Commonwealth Seniors Health Care Card holders, and most ACT concession holders ride free in their own state. For them, a policy bought for the ambulance alone pays for something already covered.

For everyone else the arithmetic is lopsided. A Victorian single pays A$56.47 a year for Ambulance Victoria membership against A$1,477 for one metropolitan emergency in 2026–27, so one trip costs about 26 years of membership. A South Australian single pays A$106 against A$1,390 for the 20 km example, about 13 years. In the NT, A$151 against A$1,198 is about 8 years. NSW residents already pay a subsidised fee, so the gap is smaller: A$570.20 for the 20 km example against Bupa’s dated A$42.34 example, about 13 years. These are Plain Cover calculations from the figures on this page.

Two things decide it beyond price: travel to a state where home cover stops, and whether a hospital or extras policy already includes ambulance. This is general information, not personal advice, and it does not take your circumstances into account. To see hospital and extras policies that include ambulance for your state, compare health insurance, or start from the ambulance by state hub.

Still wondering?

Common questions

The details worth clearing up before you decide.

Does hospital cover include ambulance?
Often, but not always and not in full. Bupa says emergency ambulance is included with most of its hospital and extras covers. HCF's hospital cover pays emergency transport to the nearest hospital, not transfers from another hospital. The policy's Private Health Information Statement is the only reliable answer for a given policy.
Does ambulance-only cover avoid the Medicare Levy Surcharge?
No. PrivateHealth.gov.au states that only hospital cover held with a registered health insurer avoids the surcharge, and that general treatment cover without hospital cover does not count. An ambulance-only policy is not hospital cover, so in 2026–27 it does nothing for the surcharge.
Do overseas visitors pay for an ambulance in Australia?
Yes. NSW Ambulance and the Queensland Government both state there are no reciprocal ambulance agreements with overseas visitors. From 1 July 2026 a visitor pays A$948 plus A$8.56 a kilometre in NSW and A$1,559.57 for an emergency transport in Queensland, unless a visitor or student policy pays.
Is there a waiting period on ambulance cover?
Usually a short one for emergencies. SA Ambulance Cover starts the day after joining for emergency transport and two months after for non-emergency. Bupa states one day for emergency ambulance. HBF states seven days on its Urgent Ambulance product. Each was read on 8 October 2026.
Does the Commonwealth Seniors Health Card give a free ambulance?
It depends on the state. NSW Ambulance lists the Commonwealth Seniors Health Care Card among the cards exempt from fees. The Victorian Department of Health states concession benefits do not apply to a patient holding only a Commonwealth Seniors Health Card. Both were read on 8 October 2026.
What do you pay if paramedics treat you but do not take you to hospital?
Most services charge a lower treat-and-release fee. Victoria charges A$637 for treatment without transport in 2026–27, the ACT A$816, South Australia A$279 and St John NT A$250. Queensland charges non-residents A$158.39 from 1 July 2026. Residents covered by a state scheme or a policy that includes call-outs pay nothing.
Can Queenslanders or Tasmanians buy ambulance-only cover from a fund?
Some funds will not sell it, because the state already covers them. HCF states Queensland and Tasmania residents are ineligible for its Ambulance Only cover, and Bupa pays no ambulance benefit where a state government covers the fee. Medibank's Tasmanian page does take claims from Tasmanians, which matters in Queensland and South Australia.

Sources

  1. Accounts and fees (fees effective 1 July 2026), NSW Ambulance. Checked 8 October 2026.
  2. Exemptions from NSW Ambulance fees, NSW Ambulance. Checked 8 October 2026.
  3. Fees for interstate and overseas residents, NSW Ambulance. Checked 8 October 2026.
  4. Ambulance fees (updated 24 June 2026), Department of Health, Victoria. Checked 8 October 2026.
  5. 2026-2027 fees, fines and penalties for Ambulance Services Act 1986, Department of Health, Victoria. Checked 8 October 2026.
  6. 2025-2026 fees, fines and penalties for Ambulance Services Act 1986, Department of Health, Victoria. Checked 8 October 2026.
  7. Ambulance payment responsibilities, authorisations and concessions (updated 22 July 2025), Department of Health, Victoria. Checked 8 October 2026.
  8. Membership, Ambulance Victoria. Checked 8 October 2026.
  9. Queensland Ambulance treatment and transport (visitor fees from 1 July 2025 and 1 July 2026), Queensland Government. Checked 8 October 2026.
  10. Interstate ambulance treatment and transport information for Queensland residents, Queensland Government. Checked 8 October 2026.
  11. Emergency ambulance care and costs (last updated April 2025), Queensland Ambulance Service. Checked 8 October 2026.
  12. Fees and charges (page modified 15 July 2026), SA Ambulance Service. Checked 8 October 2026.
  13. Ambulance Cover (page modified 3 August 2026), SA Ambulance Service. Checked 8 October 2026.
  14. Ambulance fees (services provided from 1 July 2026), St John WA. Checked 8 October 2026.
  15. Emergency ambulance fees for seniors and pensioners, HealthyWA, Department of Health Western Australia. Checked 8 October 2026.
  16. Ambulance Service (Fees) Regulations 2021, Schedule 1 (in force 8 October 2026), Tasmanian Legislation. Checked 8 October 2026.
  17. Fee units (value of a fee unit for 2026-27), Department of Treasury and Finance, Tasmania. Checked 8 October 2026.
  18. Ambulance fees and charges, ACT Emergency Services Agency. Checked 8 October 2026.
  19. Ambulance levy (published 19 May 2026), ACT Revenue Office. Checked 8 October 2026.
  20. Ambulance costs and payments (rates effective 16 November 2024), St John Ambulance NT. Checked 8 October 2026.
  21. Ambulance, PrivateHealth.gov.au (Australian Government). Checked 8 October 2026.
  22. Medicare Levy Surcharge, PrivateHealth.gov.au (Australian Government). Checked 8 October 2026.
  23. Income thresholds and rates for the private health insurance rebate, Australian Taxation Office. Checked 8 October 2026.
  24. Ambulance cover, Bupa HI Pty Ltd. Checked 8 October 2026.
  25. Ambulance cover, HCF. Checked 8 October 2026.
  26. Urgent Ambulance, HBF Health Limited. Checked 8 October 2026.
  27. Ambulance cover in TAS, Medibank Private Limited. Checked 8 October 2026.
Written and fact-checked by the Plain Cover editorial team

See our editorial policy, methodology and corrections.

Your next step

Know the rules. Then compare what comes next.

Answer a few quick questions to get free health cover quotes personalised to your needs. No obligation.