Key facts
- A NSW resident pays the same A$483 call-out plus A$4.36 a kilometre for a rescue helicopter or a plane as for a road ambulance, capped at A$7,927, from 1 July 2026. NSW Ambulance, fees from 1 Jul 2026
- Victorian air ambulance fees exclude any road leg. Ambulance Victoria bills the road transport to and from the aircraft separately, on top of the air fee, in 2026–27. Victorian Department of Health, updated 24 Jun 2026
- An overdue SA Ambulance account goes to the Fines Enforcement and Recovery Unit, which asks for payment within 28 days of its notice and offers instalments. Fines SA, SA Ambulance Debt page, read 8 Nov 2026
- In the ACT an ambulance fee is payable even if the person did not ask for, or consent to, the service, under section 201(2) of the Emergencies Act 2004. ACT Emergency Services Agency, read 8 Nov 2026
- A visitor to Tasmania with no reciprocal cover pays 13,598.77 fee units for the first hour of a helicopter retrieval: A$26,653.59 at the 2026–27 unit of A$1.96. Plain Cover calculation from the Tasmanian Regulations and Treasury fee unit, 2026–27
How much does an ambulance cost without cover in 2026–27?
An uninsured ambulance bill in Australia depends on two things: the state, and what the paramedics did. Every state and territory sets separate fees for treatment without transport, a non-emergency trip, an emergency trip and an aircraft. The table shows the fee a resident with no cover and no concession is billed for each one, read on each service’s own page on 8 November 2026. Queensland and Tasmania charge their own residents nothing in most cases, so their columns show what a visitor pays.
| State or territory, 2026–27 | Treated, not transported | Non-emergency trip | Emergency road trip | Air ambulance |
|---|---|---|---|---|
| NSW, resident | not published | A$381 + A$2.36/km | A$483 + A$4.36/km | Same as road, cap A$7,927 |
| Victoria | A$637 | A$131 clinic car to A$674 regional | A$1,477 metro, A$2,179 regional | Helicopter A$13,175 for a general patient |
| Queensland, visitor | A$158.39 | A$577.72 | A$1,559.57 | not published |
| South Australia | A$279 | A$279 + A$7.15/km | A$1,247 + A$7.15/km | Retrieval team A$4,886 |
| WA, resident | charged, amount not published | A$703 | A$1,309 | not published |
| Tasmania, visitor | A$1,483.31 | not calculated here | A$1,773.68 | Helicopter A$26,653.59 first hour |
| ACT | A$816 | A$375 to A$842 | A$1,180 | not published |
| NT | A$250 | A$609 + A$6.50/km after 10 km | A$1,133 + A$6.50/km after 10 km | not published |
Last verified 8 November 2026. NSW, Victorian, Queensland and WA fees apply from 1 July 2026; St John NT’s from 16 November 2024; SA’s and the ACT’s pages state no start date. Tasmanian figures are a Plain Cover calculation at the 2026–27 fee unit of A$1.96. The emergency column for each state is set against cover prices in the state-by-state ambulance guide.
Why an uninsured ambulance bill is often more than the call-out fee
The most common mistake is to read the call-out fee as the bill. In Australia in 2026–27 four things push an uninsured bill past it.
Kilometres are counted as a round trip. NSW Ambulance counts them from the ambulance station to the patient, on to the hospital and back to the station. SA Ambulance Service and St John NT add A$7.15 and A$6.50 a kilometre on top of their call-out. A 40 km SA emergency trip is A$1,247 + (40 × A$7.15 = A$286) = A$1,533.
You can be billed without going to hospital. Victoria charges A$637, the ACT A$816, SA A$279 and the NT A$250 for treatment at the scene. St John WA says its fee applies when a patient is assessed, treated or advised and not transported.
Air fees do not include the road leg. The Victorian Department of Health states that road transport to or from the aircraft is billed separately.
Visitors pay more. NSW charges a non-resident A$948 call-out, almost double the A$483 resident fee. The NSW ambulance guide explains the 49% subsidy behind the gap.
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Compare coverHow much does an air ambulance or rescue helicopter cost?
The price of an air ambulance in Australia varies more than any other ambulance fee. The aircraft is chosen by the ambulance service, not the patient, and the Victorian Department of Health says air fees do not depend on whether the case was an emergency.
- NSW residents pay the road rate for a helicopter or a plane from 1 July 2026: A$483 plus A$4.36 a kilometre, capped at A$7,927. A non-resident pays A$948 plus A$8.56 a kilometre, plus A$68.63 for every 15 minutes after the first hour.
- Victoria lists a rotary (helicopter) fixed charge of A$31,363 and variable charge of A$13,175 for 2026–27, and states that general patients pay the variable part only. Fixed-wing charges are A$3,542 fixed and A$2,619 variable.
- Tasmania sets a helicopter at 13,598.77 fee units per round trip for the first hour, A$26,653.59 at A$1.96, plus 1,033.70 units (A$2,026.05) per extra 15 minutes, for visitors without reciprocal cover.
- SA Ambulance Service lists A$4,886 for the provision of a retrieval team.
Queensland, WA, the ACT and the NT publish no air fee on the pages read on 8 November 2026.
Worked example: one helicopter retrieval in NSW and Victoria
A resident with no cover is flown from a rural accident, and the aircraft’s round trip is 120 km. In NSW: A$483 + (120 × A$4.36 = A$523.20) = A$1,006.20. In Victoria, a general patient pays the rotary variable charge: A$13,175, plus any road ambulance to or from the helipad, billed separately. The same flight costs a Victorian A$12,168.80 more, about 13 times the NSW bill. These are Plain Cover calculations from the 2026–27 fees.
What does a non-emergency ambulance cost?
A non-emergency ambulance in Australia is a booked or low-priority trip, such as a stretcher transfer home or to a clinic. It is cheaper than an emergency, but not cheap, and in most states the call-taker or the booking clinician decides which rate applies, not the patient. The 2026–27 fees below were read on 8 November 2026.
- NSW: A$381 plus A$2.36 a kilometre, for residents and non-residents alike.
- Victoria: A$399 for a metropolitan stretcher, A$131 for a metropolitan clinic car, and A$674 for a regional trip. The Victorian Department of Health says cases given a final priority of 5 or higher are charged at the non-emergency rate.
- Queensland visitors: A$577.72 flat, for Code 3 and Code 4.
- South Australia: A$279 plus A$7.15 a kilometre.
- WA: A$703 for a non-urgent or booked trip; non-residents pay A$1,772 in Perth.
- ACT: A$842 with a paramedic, or A$375 with a patient transport crew, plus a per-kilometre charge outside the ACT.
- NT: A$609 for Code 3, including the first 10 km.
A doctor or hospital usually books these trips, and in Victoria and the ACT the hospital may be the payer, so the bill is worth querying before it is paid.
Do you have to pay an ambulance bill if someone else called 000?
Yes, in every state and territory that charges. The bill goes to the patient, not the caller. NSW Ambulance states that a fee is charged to the patient “regardless of who called Triple Zero”. The ACT puts it in law: section 201(2) of the Emergencies Act 2004 says a fee is payable “even if the person did not ask for, or consent to” the service. St John WA says the person treated or transported is responsible for the invoice. All three were read on 8 November 2026.
That rule surprises people who were unconscious, or who told the paramedics they did not want to go to hospital. In Victoria, SA, the ACT and the NT a treat-only fee of A$250 to A$816 still applies in 2026–27 if the crew assessed and treated the patient at the scene.
The fee is also set by how the call was triaged, not by the final diagnosis. St John WA states that the priority given to the dispatch does not change because of the treatment given or the eventual diagnosis, so a Priority 1 call in Perth is billed A$1,309 even if the problem turns out to be minor.
When does someone else pay the ambulance bill?
A patient with no ambulance cover is often not the final payer. Six payers sit ahead of the patient in Australia in 2026–27, each set out on a state or Commonwealth page read on 8 November 2026.
- Motor accident schemes. SA Ambulance Service does not invoice the initial attendance at a motor vehicle accident. Tasmania sends residents’ accident invoices to the Motor Accidents Insurance Board, and Victoria to the Transport Accident Commission.
- Workers compensation. NSW bills workplace injuries at the full non-resident rate to the workers compensation scheme. Queensland, Victoria and St John WA list workers compensation as a payer.
- The Department of Veterans’ Affairs for Gold card holders, and White card holders for accepted conditions.
- The state, for Queensland residents and most Tasmanian residents.
- A concession card, in most states. The rules change by card and by state, summarised in the concession card table on the state-by-state page.
- A hospital, for some inter-hospital transfers.
St John WA will hold an account for 6 to 12 weeks while a motor vehicle, workplace, DVA or victims of crime claim is decided. Sending the invoice to the right payer before the due date is what keeps it out of debt recovery.
What happens if you cannot pay an ambulance bill?
Every state that charges has a way to pay later, pay less, or pay nothing, but each needs the patient to ask. Unpaid bills do not disappear: two states hand them to a government debt agency. The table converts each option into what it does, read on 8 November 2026.
| State | Instalments | Hardship waiver | If it stays unpaid |
|---|---|---|---|
| NSW | Yes, through a fee review | Full or part waiver after a fee review | The Commissioner of Fines Administration can recover it |
| Victoria | Not stated on the Department of Health pages read | Not stated | Not stated |
| South Australia | Yes, and Centrepay | “A payment solution” on request | Sent to the Fines Enforcement and Recovery Unit, 28 days to pay |
| WA | Direct debit, card instalments, Centrepay | Help through St John’s finance team | Not stated |
| ACT | Yes, by instalment | Waiver for unreasonable financial hardship | Patient remains legally liable |
| Tasmania | Not stated | The Commissioner may reduce, waive or refund all or part of a fee | Not stated |
NSW Ambulance’s fee review can waive a bill in full or in part, set up an instalment plan, or extend the time to pay. Centrepay, offered by SA and WA, takes a regular amount out of a Centrelink payment. The ACT also accepts a waiver request when a concession card had been applied for, but not received, before the ambulance came.
How much did ambulance fees rise from 2025–26 to 2026–27?
Most Australian ambulance fees rise each 1 July. Victoria published every fee type for both years in one schedule, and Queensland published both years of its visitor fees, which makes the 2026–27 rise measurable in dollars. The emergency road fees for Victoria are compared on the state-by-state page; this table covers the other fee types.
| Fee | 2025–26 | 2026–27 | Change |
|---|---|---|---|
| Vic metro non-emergency, stretcher | A$388 | A$399 | +A$11, 2.84% |
| Vic metro non-emergency, clinic car | A$128 | A$131 | +A$3, 2.34% |
| Vic regional non-emergency | A$656 | A$647 in the schedule, A$674 on the web page | see note |
| Vic air, fixed wing, variable | A$2,549 | A$2,619 | +A$70, 2.75% |
| Vic air, helicopter, variable | A$12,823 | A$13,174 in the schedule, A$13,175 on the web page | +A$351, 2.74% |
| Qld visitor, non-emergency | A$558.85 | A$577.72 | +A$18.87, 3.38% |
| Qld visitor, treated not transported | A$153.22 | A$158.39 | +A$5.17, 3.37% |
Last verified 8 November 2026. The Victorian Department of Health’s web page, updated 24 June 2026, and its 2026–27 fee schedule disagree on four figures: regional non-emergency (A$674 against A$647), fixed-wing fixed charge (A$3,542 against A$3,541), helicopter variable (A$13,175 against A$13,174) and helicopter fixed (A$31,363 against A$31,358). This page quotes the web page elsewhere because it is the Department’s current fee page. Percentage changes are Plain Cover calculations.
Is one ambulance bill more than a year of ambulance cover?
In most states that charge, yes, by a wide margin. A single 2026–27 Victorian metropolitan emergency, A$1,477, is about 26 times the A$56.47 Ambulance Victoria single membership. A Victorian helicopter at A$13,175 is about 233 years of the same membership. In South Australia the 40 km emergency example above, A$1,533, is about 14 years of A$106 Standard Cover. These are Plain Cover calculations from prices read on 8 November 2026.
The arithmetic is different for Queensland and Tasmanian residents, whose state already pays at home, and for many concession card holders. It also depends on travel: a Tasmanian has no reciprocal agreement in South Australia, Queensland or Western Australia, according to the Tasmanian Department of Health. Fund ambulance-only prices are set out on the state-by-state guide, and an ambulance-only policy does not remove the Medicare Levy Surcharge.
This is general information, not personal advice, and it does not take your circumstances into account. To see hospital and extras policies that include ambulance in your state, compare health insurance.